Staff in every capacity were GREAT from check in to housekeeping to food service and servers the bartenders I wish I had gotten their names they were there mid day Mon - Wed shift they were fun and personable 4, Be clear the place is big from hotel to Casino can be a good walk (you get your steps in :) but we were fine with that we were in the North Hotel 5, Janis you were so helpful when we first got there you were delivering room service and without us asking you asked us what room we were looking for and escorted us to our room and told us all the routes to take 6, We had a two room suite 1.a living area with a couch, chair, fireplace, table and chairs tv fridge (small) micro bedroom with chair dresser tv both rooms had french doors that opened but no patio which was fine for us some do have a patio or deck Big plus 2 full bathrooms (furniture was dated but functional they should remove the dresser from the bedroom tooo cramped, bed and pillows comfy 7.
Getting here was an easy drive on 31 (note we are from IL) 2, Check in was fast 3. We went 'leaf peeping' in upper Michigan and stayed here for 4 days I read mixed reviews was skeptical but was not disappointed 1.